A crucial part of our on-going customer care is to provide appropriate account management resource
Every customer is different and prefers to be informed and communicated with in different ways.
Generally, our ICT customers are allocated a dedicated Account Manager, to provide continuity and understanding of you and your businesses ICT needs. We will arrange with you the level of contact you want and how; from a regular telephone call or e-mail to on-site visits, we will keep you informed of technology developments and upgrades, ensuring you maximise the benefits of your original investment.
Supported ICT customers are able to enjoy planned, regular, and strategic consultation. Regular meetings also provide a great opportunity to gain insights into our industry and be informed of any new ways to improve or streamline business practices.
Taurus provide a broad range of voice and data products and we realise that client feedback is a high priority, so we can keep improving our services.